Odoo for Travel

Odoo For Travel is software produced by Advences that is perfectly integrated with the Standard Odoo software (it only uses the Purchasing, Sales, Invoicing, Assistance, Contacts, Documents applications).
The main tourism features are presented below:

Tourism master data management

  • Geography: countries, cities, airport (IATA codes), centers of interest (e.g. Eiffel Tower, Pyramids), stations, district, geographical area that encompasses several countries,

  • Main themes of tourism (seaside, city break, circuits, autotours, etc.) 

  • Airline repository (IATA code and company logos)

Management of products adapted to tourism

  • Enrichment of the product body with tourism business information

  • Product types: Accommodation, Transport (flight, train), Transfer, activities, travel insurance, Package

  • Several product description sections in several languages, Price includes, price does not include, Cancellation conditions, Visas, …

  • Product media management, photos, video
  • Pricing by product category, by date and by distribution of travellers, half-double price, single, triple, quadruple supplement, in public or net agency prices, management of agency commissions, administration fees, last minute promotions, early bird promotions,

  • Inventory management, stop sales, retrocession period, different stock policies: freesales, on request, allotment,

Sales and purchase orders adapted to tourism

  • Management of requests for quotes and quotes, edition of a pdf quote report with the description of the products

  • Upon confirmation of the order, creation of purchase orders automatically and automatic reservation request from suppliers

  • Management of the tourism information of the order: Number of participants, departure date, duration of the trip, country and cities of destination, city of departure,

  • Management of order processing status (reservation with order service providers, sending of documents, etc.)

    Traveler management (general information, date of birth, identity documents, etc.)

  • Management of deposits and calls for customer payments according to configurable deadlines

  • Generation of online payment links for trip statements

  • Group management

  • Generation of tasks to be carried out for the management of the order (issue of tickets, sending of documents, etc.) according to configurable rules

  • Edition of different travel documents: Voucher, Airport summons

  • Calculation of the theoretical and real margin (after payment of suppliers) of the order

Customer service management

  • Repository of types of requests adapted to tourism (Request for cancellation, modification, change of dates, pax..)

  • Defining a response time for each type of request (Service Level Agreement)

  • Automatic reception of requests in the platform (a received email automatically creates a customer ticket in the platform)

  • Control of response times by a real-time monitoring report

  • Detailed management of complaints and investigation of complaint files

  • Request customer reviews after each ticket closed

Invoicing with margin VAT

  • Grouped invoicing of several orders according to configurable rules (per B2B customer, etc.)

  • Emission of an invoice for each order according to configurable rules

  • Margin VAT management • Edition of invoice supporting statements

  • Call for billing for suppliers (receptives, hoteliers, etc.)

Reporting and statistics

  • Several reports dedicated to tourism professionals according to booking dates or departure dates, by destination…

  • Definition of a dashboard for each user